Privacy Policy

Introduction

This Privacy Policy describes how Capital Coach, LLC, doing business as Bet Winners Only and operating BetWinnersOnly.com, collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase at https://betwinnersonly.com.

Changes to This Privacy Policy

• We will post the revised Privacy Policy on the Site with an updated "Last Updated" date.
• We will take any additional steps required by applicable law to notify you of material changes.
• Continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

Information We Collect

3.1 Information You Provide Directly

• Basic contact details - name, mailing address, phone number, and email address.
• Order and billing information - name, billing address, payment confirmation, and email address.
• Account credentials - username, password, and security question responses.
• Browsing and shopping activity - items you view, add to your cart, or save.
• Customer support communications - information you share when contacting us for help.

3.2 Information Collected Automatically (Cookies & Usage Data)

• Device information - type of device, operating system, and browser version.
• Network information - IP address and internet service provider details.
• Browsing behavior - pages visited, links clicked, time spent on pages, and referring URLs.
• Account activity - how you access and interact with your membership account.

3.3 Information Obtained from Third Parties

• Platform and technology partners - such as GoHighLevel (GHL) who support our site infrastructure.
• Payment processors - who collect payment information to process transactions on our behalf.
• Advertising and analytics platforms - including Facebook, Instagram, TikTok, and other third-party services.

3.4 SMS / Text Message Information (A2P)

If you opt in to receive SMS communications, we collect:

• Your mobile phone number provided at opt-in.
• Your express written consent to receive SMS/MMS messages.
• The date, time, and method of your opt-in.
• Your opt-out requests and the date/time they were processed.
• Message delivery status and carrier response data.

How We Use Your Personal Information

Providing Products & Services

We use your information to fulfill membership purchases, process payments, send order and account notifications, manage your account, and provide customer support.

SMS / Text Message Communications

With your express prior consent, we use your mobile phone number to send A2P SMS/MMS messages including sports picks alerts, membership notifications, promotional offers, and service updates. You may opt out at any time by replying STOP to any message.

Marketing & Advertising

We may use your contact information to send promotional communications via email, SMS (with consent), or postal mail. You may opt out of marketing emails at any time by clicking the unsubscribe link in any communication.

Security & Fraud Prevention

We use your information to detect, investigate, and act against potentially fraudulent, illegal, or malicious activity. Contact us immediately at support@betwinnersonly.com if you believe your account has been compromised.

Service Improvement & Analytics

We use Usage Data and analytics to understand how members interact with our Services, identify areas for improvement, and optimize our platform experience.

Legal & Compliance

We may use your information to comply with applicable legal obligations, respond to lawful requests from government authorities, and enforce our Terms of Service.

How We Disclose Your Personal Information

• Service providers & vendors - companies performing services on our behalf including IT management, payment processing, and customer support.
• Business & marketing partners - including GoHighLevel (GHL), Facebook, Instagram, and TikTok.
• With your consent - when you direct us to share information with a third party.
• Corporate affiliates - within our corporate group for legitimate business operations.
• Business transactions - in connection with a merger, acquisition, sale of assets, or bankruptcy.
• Legal obligations - to comply with subpoenas, court orders, or other legal processes.

Category of Personal Information	Categories of Recipients
Identifiers (name, email, phone, address)	Service providers, marketing partners, affiliates
Commercial information (order history)	Service providers, marketing partners
Internet / network activity (Usage Data, IP)	Analytics providers, advertising partners
Payment information (card details, billing)	Payment processors only
Mobile phone number & SMS opt-in data	NOT shared or sold to third parties for marketing

Cookies & Tracking Technologies

We use Cookies to power and improve our Site and Services. We use Cookies to power core site functionality and account sessions, remember your actions and preferences, run analytics to understand how users interact with the Services, and enable third-party advertising partners to deliver tailored advertisements. You can manage Cookie preferences through your browser settings, though disabling Cookies may affect certain features.

SMS Text Messaging & A2P Compliance

7.1 Opt-In & Express Consent

By providing your mobile phone number and checking the SMS opt-in checkbox on any registration, checkout, or lead capture form, you expressly consent to receive recurring automated SMS/MMS messages from Capital Coach, LLC / Bet Winners Only.

7.2 Message Frequency

Message frequency varies based on your membership tier and active sporting events. You may receive up to 5 SMS messages per day. Standard frequency is 1-3 messages per day during active pick periods.

7.3 Message & Data Rates

Message and data rates may apply. Charges are billed by your mobile carrier and are your sole responsibility.

7.4 How to Opt Out

• Reply STOP, QUIT, CANCEL, END, or UNSUBSCRIBE to any SMS from us.
• Email support@betwinnersonly.com with "SMS OPT OUT" in the subject line and your mobile number.
• Log in to your member account and update your communication preferences.

7.5 How to Get Help

Reply HELP to any message. Contact us at support@betwinnersonly.com | betwinnersonly.com

7.6 Supported Carriers

AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and Cricket Wireless. Carriers are not liable for delayed or undelivered messages.

7.7 A2P 10DLC Program Registration

All SMS messages sent by Capital Coach, LLC / Bet Winners Only are transmitted through registered A2P 10DLC numbers. Our messaging campaigns are registered with The Campaign Registry (TCR) in compliance with TCPA (47 U.S.C. ? 227), CTIA Messaging Principles and Best Practices, TCR brand and campaign registration requirements, major carrier A2P 10DLC guidelines, and CAN-SPAM Act requirements.

7.8 Privacy of Mobile Opt-In Data

User-Generated Content

Any content you submit to a public area of the Services will be visible to others. We do not control who can view or access publicly posted information. Please exercise caution when sharing personal information in public areas of the Site.

Third-Party Websites & Links

Our Site may contain links to third-party websites not owned or controlled by us. We are not responsible for the privacy practices, content, or security of any third-party sites. Our inclusion of a link does not imply endorsement of that site or its operators.

Children's Privacy

BetWinnersOnly.com is not directed at children under the age of 13, and we do not knowingly collect personal information from children. We do not knowingly sell or share the personal information of individuals under 16 years of age. If you believe your child has provided us with personal information, please contact us at support@betwinnersonly.com.

Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials. Contact us immediately at support@betwinnersonly.com if you suspect unauthorized access.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information including:

• The right to know what personal information we have collected and how it is used.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to correct inaccurate personal information we hold about you.
• The right to opt out of the sale or sharing of your personal information for advertising.
• The right to opt out of SMS/text message communications at any time (reply STOP to any message).
• The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at support@betwinnersonly.com. To opt out of marketing communications: click unsubscribe in any promotional email, reply STOP to any SMS message, or contact us directly.

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